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Meditaliano Official Terms

Meditaliano · Student enrollment agreement

Terms of Service

Private mentoring, group courses, Premium digital learning and Meditaliano Care. Read these terms with your enrollment confirmation before purchasing.

Updated 21 September 2026 · Enrollment fee €0 · Mandatory consumer rights preserved

Your agreement

1. Scope and service documents

  1. These terms govern the educational services supplied by Meditaliano, represented by Shion Shimada ("Meditaliano", "we", "us"), to the enrolled student ("you"). They cover private coaching, live group courses, the Premium digital platform, purchased admissions support and the optional Meditaliano Care add-on.
  2. Your enrollment confirmation identifies the services you have purchased, the student, price, payment schedule, start date and access period. Keep a copy of that confirmation and these terms. Features of another plan are not automatically included in your purchase.
  3. These terms, the agreed enrollment details and the applicable service schedule form your agreement. Individually agreed service details apply to the relevant purchase; mandatory consumer protections always take priority. Advertising summaries do not replace the full enrollment conditions.

2. Enrollment and minors

  1. An enrollment is completed through the designated application and payment process or a separately agreed enrollment document. A conversation, quotation or expression of interest alone does not reserve a place. Bank transfers must be matched to the student and confirmed before access can be activated.
  2. Provide an accurate name, email address, contact number and relevant study information. Tell us promptly if these details change. A student under 18 must have the consent of a parent or legal guardian and any additional authorization required by applicable law.
  3. Check the plan, currency, duration and payment amount before confirming an order. Contact us promptly if a payment is duplicated or an enrollment confirmation does not match your selection. We will investigate and correct confirmed errors.

3. Enrollment fees and additional services

  1. The enrollment and registration fee is €0 for all Meditaliano plans. Tuition and explicitly selected add-ons remain payable.
  2. Additional lessons, MAX upgrades, Care or admissions services require a separate agreed scope and price. An upgrade does not automatically cancel an existing payment arrangement; the effective date and any credit must be confirmed in writing.

Teaching and access

4. Private coaching, pricing and Premium benefits

  1. PLUS provides four private lessons per month (1 per week) at €159 per month. PRO provides eight private lessons per month (2 per week) at €289 per month. ULTRA provides twelve private lessons per month (3 per week) at €399 per month. Standard private lessons are 60 minutes.
  2. INCLUDED PREMIUM BENEFIT: For students enrolling in PRO or ULTRA with a commitment of 3 or more months, full Meditaliano Premium digital platform access (€449 value) is INCLUDED 100% FREE without separate purchase. For commitments under 3 months, Meditaliano Premium must be purchased separately.
  3. PLUS COMMITMENT BENEFIT: For students enrolling in PLUS with a commitment of 3 or more months, Meditaliano Premium is discounted by 50% (half price). Conversely, for PLUS enrollments under 3 months or standalone PLUS, Meditaliano Premium is NOT included and must be purchased separately to access the digital practice platform.
  4. Live group classes are an optional MAX upgrade: PLUS MAX adds €70 per month, PRO MAX adds €50 per month (€339 total) and ULTRA MAX adds €30 per month (€429 total).
  5. Tutor assignment and appointment times depend on availability. WhatsApp support is dedicated educational guidance, not emergency service or an obligation of instantaneous replies.

5. Group courses and calendar curriculum

  1. The group-course options are the 7-Month Standard track (€99/month, March through September, 7 calendar months), 5-Month Intensive track (€129/month, May through September, 5 calendar months), 3-Month Crash track (€199/month, July through September, 3 calendar months), and 40-Day Speed Crash track (€299 flat course price, mid-August through September).
  2. Group courses include live sessions, weekly question clinics, full class recordings and course study materials. The 7, 5, and 3-month courses start in March, May, and July respectively and conclude after the official IMAT in September.
  3. The 40-day Speed Crash course starts immediately after the official IMAT bando is published (expected mid-August). Its €299 fee is a single flat payment for the entire intensive sprint, not a recurring monthly subscription.
  4. Lesson sequencing and schedules may be adjusted for educational needs or ministry exam-calendar shifts. Material changes will be communicated with replacement arrangements.

6. Digital access, Video Masterclass add-on and account activation

  1. Meditaliano Premium is an individual digital learning license providing access to 6,000+ questions, 15 years of IMAT and 20 years of BMAT worked solutions, 20+ full predicted mock exams and Science Hub guides. Fair Purchasing Power Parity (PPP) pricing applies: Group A €249, Group B €199, Group C €149 per year (list price €449). Regional pricing requires mobile number verification.
  2. MANDATORY POST-PURCHASE ONBOARDING: After Stripe verifies payment, the private payment-success page provides the account setup form required for activation and role configuration. The onboarding form is not published on the public pricing or terms pages.
  3. VIDEO MASTERCLASS ADD-ON (+€50): Students purchasing or holding Meditaliano Premium may add full access to the 50+ Hour Recorded Video Masterclass Vault across all four science and reasoning subjects for an additional €50 one-time fee.
  4. Accounts are strictly individual and may not be shared, resold or redistributed. Automated explanations and translations are educational study aids; report suspected errata to course staff for review.

7. Attendance, rescheduling and admissions assistance

  1. Attend booked lessons on time, complete the agreed preparation and notify your tutor as soon as you need to reschedule. Appointment notice periods, missed-session treatment and any carryover must be stated in your booking conditions. These terms do not create an undisclosed cancellation fee.
  2. If we cancel a lesson, we will arrange an appropriate replacement or another agreed remedy. Private rescheduling benefits remain subject to tutor availability and the agreed course period. Missing a live group lesson does not create a private replacement lesson; use the available recording and raise questions through the course support channel.
  3. Admissions assistance covers only the tasks included in your plan or separate written agreement. Supply accurate documents and meet communicated deadlines. You remain responsible for checking your application information and authorizing any submission made on your behalf. University, embassy, visa, translation, legalization, CIMEA and housing-provider charges are separate unless expressly included.
  4. Universities and public authorities make their own admissions, document-recognition and visa decisions. Coaching or an application service does not guarantee admission, a particular score, a visa or accommodation.

Prices and payment

8. Tuition, installments and renewals

  1. Prices are denominated in euros unless your confirmed offer specifies otherwise. Appendix A summarizes the advertised base prices. The final order must state the total payable, applicable taxes, discounts, payment dates and any third-party charges before you commit.
  2. Monthly payments and upfront course payments are different arrangements. For a course paid in installments, confirm the number of installments, total course price and course end date. Do not assume a monthly installment purchases a separate rolling one-month course. Cancellation and mandatory withdrawal rights are set out below.
  3. Card payments are processed through the designated payment provider. Payments made by bank transfer or Wise receive a 5% discount from the displayed card price; the discounted amount shown in the official bank-transfer flow is the amount due. Include your student and plan reference; you bear bank or currency-conversion charges disclosed by your bank. Send a receipt if requested, but never send your card password or banking credentials.
  4. An unpaid or failed payment may delay activation. We will contact you about a payment problem and give an opportunity to resolve it before restricting access, except where immediate action is necessary for suspected fraud or security. No next-year renewal or additional course should be assumed without the applicable renewal terms and your agreement.

9. Meditaliano Care™ & Lifetime Access

  1. Meditaliano Care™ is an optional protection add-on priced at +20% of eligible tuition. It is a contractual educational benefit, not commercial insurance.
  2. ⭐ LIFETIME ACCESS BENEFIT: For students who purchase or hold Meditaliano Premium, enrolling in Meditaliano Care™ converts their digital platform and practice engine access into permanent LIFETIME ACCESS (never expires, no renewal charges).
  3. For enrolled live group course students, Care provides free retake access to the next cycle of live group classes if the student does not achieve admission in the covered IMAT cycle.
  4. If the student is not admitted in the covered IMAT cycle, Care also provides a 20% to 60% discount on next-year private mentoring. The applicable percentage follows the student's current eligible Meditaliano plan and is confirmed in the enrollment record.
  5. Care also provides immediate curriculum retraining if the Ministry (MUR) updates syllabus regulations, and priority mentor continuity.

Withdrawal and refunds

10. Cooling-off and statutory withdrawal

  1. Meditaliano offers an eight-day cooling-off period: notify us within eight days after receiving your enrollment confirmation and terms to cancel and request a full refund without a cancellation penalty. Use the email or official WhatsApp contact below and keep a copy of your notice. This commitment does not shorten a longer period or stronger protection required by law.
  2. Where Japanese rules for specified continuous services apply, the statutory cooling-off period and required contract documentation govern. Where applicable EU distance-contract rules provide a fourteen-day withdrawal period, that right is preserved. The applicable rules depend on the service and transaction; these are not blanket exclusions of consumer rights.
  3. Starting digital access does not, by itself, remove a statutory withdrawal right. Any legally valid request to begin performance early, express consent and acknowledgment concerning loss of withdrawal rights must be obtained separately where required. A general terms checkbox alone must not be treated as that separate consent.

11. Cancellation after the cooling-off period

  1. For monthly private coaching, send notice by the tenth day of the month for cancellation at that month end and cessation of later billing. Any prepaid unused whole months are settled proportionately. If your course is sold as a fixed-duration installment arrangement, the written order must explain that arrangement and its cancellation settlement before purchase; mandatory mid-term cancellation rights remain unaffected.
  2. For group courses, contact us before or during the course for an itemized settlement based on the purchased course and services already supplied. An administrative deduction can be applied only if its basis was disclosed, agreed and legally permitted. For the forty-day course, the advertised commercial policy does not provide a discretionary refund after teaching starts, but statutory withdrawal, non-performance and other mandatory remedies still apply.
  3. For Premium, the advertised commercial policy generally does not provide a discretionary refund after digital activation. This does not remove statutory rights for withdrawal where retained, defective digital content, non-delivery or a service that does not conform to the agreement.
  4. If admissions work has already begun, the settlement must distinguish completed work from unused services and separately authorized third-party costs. We will not describe an entire prepaid balance as automatically forfeited without regard to the agreement and applicable law.

12. Refund requests, exceptional circumstances and payment protections

  1. Send your name, order or payment reference, affected service and a clear statement that you wish to withdraw or cancel. A reason is not required to exercise a statutory withdrawal right. If a representative contacts us, we may request evidence of authority sufficient to protect your account.
  2. For serious illness, death or comparable exceptional circumstances, contact support to discuss an appropriate settlement of unused services. Request only supporting information necessary to assess the case; sensitive medical information should not be posted in a public group.
  3. We will provide an itemized explanation of the refund or outstanding balance and process any required refund within the applicable legal deadline. Refunds normally use the original payment method where possible, or an agreed verified bank account. Statutory refunds are not subject to an undisclosed processing penalty.
  4. Applicable rights against a credit provider or payment intermediary are preserved. Meditaliano does not represent prepaid tuition as being held in a protected escrow or insured deposit; these terms do not provide a separate advance-payment security arrangement.

Accounts, content and privacy

13. Conduct, suspension and termination

  1. Treat students, tutors and staff respectfully. Harassment, threats, discrimination, impersonation, payment fraud, account sharing, unauthorized distribution of materials and interference with the platform are prohibited. Do not use the service to cheat in an examination or gain unauthorized access to another person’s account.
  2. We may restrict access where reasonably necessary to investigate or prevent serious abuse, security incidents or a material breach. Where appropriate, we will explain the issue and allow an opportunity to correct it. Immediate restrictions may be necessary for safety or security. Good-faith complaints alone are not grounds for retaliation.
  3. If a service is terminated, we will explain the effect on access and settle amounts in accordance with the agreement and applicable law. Suspension does not automatically eliminate refund rights or justify an arbitrary financial penalty.

14. Intellectual property and permitted use

  1. Meditaliano’s original teaching materials, explanations, videos, software and branding belong to their respective owners. Third-party exam questions, trademarks and licensed resources remain the property of their respective rights holders; this agreement does not claim ownership of all past papers.
  2. You receive a limited personal learning right during the agreed access period. Do not redistribute recordings, share paid materials publicly, sell copies, rent access, remove rights notices or upload protected teaching content to another service without authorization. Record a live lesson only with the required permission and participant consent.
  3. Permitted personal study, expressly enabled downloads and uses authorized by law remain allowed. For proven infringement, we may seek removal, restrict the affected access and pursue remedies available under law. Damages are assessed under applicable law rather than an automatic multiplication of full tuition.

15. Personal information and recordings

  1. We use the information needed to manage enrollment, teaching, payments, account security and support in accordance with the published Privacy Policy. Payment processors and classroom or communication providers handle information under their own applicable terms and privacy notices.
  2. If a lesson is recorded, the class arrangements should identify the recording and intended access. Do not publish another student’s name, face, voice, documents or private messages without authority. Contact us about access, correction or other applicable data-protection rights through the support address below.
  3. Admissions documents may contain sensitive identity information. Share them only through the agreed support channel and only when necessary for the purchased service. An ordinary inquiry does not itself authorize unrelated marketing or public use of your testimonial.

Continuity and legal terms

16. Interruptions and events outside our control

  1. Maintenance, network faults, power failures, illness, natural disasters and other events may interrupt a session or platform function. We will take reasonable steps to communicate material interruptions and restore the service or arrange an appropriate alternative.
  2. Your device or connection can affect participation; test your setup in advance. A technical problem should be reported promptly so that its cause and available remedy can be assessed. This section does not exclude remedies where we fail to provide the purchased service.
  3. Changes by universities, examination authorities, embassies or other independent bodies may affect deadlines or procedures. We will explain relevant changes within the scope of the purchased support, but cannot bind those bodies or promise a particular outcome.

17. Responsibility, governing law and disputes

  1. Both parties remain responsible for their obligations under the agreement and applicable law. No provision excludes liability that cannot lawfully be excluded, including liability for intentional misconduct, gross negligence or other protected claims.
  2. To the extent legally permitted, the contractual limit for ordinary recoverable service-related loss is the tuition paid for the affected service. That limit does not override mandatory consumer remedies, refund duties or any other non-excludable liability.
  3. The agreement is governed by Japanese law, subject to mandatory protections that apply to you, including any applicable protections in your country of habitual residence. The designation of the Tokyo District Court applies only to the extent a court agreement is legally valid and does not remove a consumer’s mandatory right to bring a claim in another competent court.
  4. Contact us first with a description of the issue and the remedy you seek so that we can investigate. This does not prevent you from contacting a consumer body, payment provider or competent court.

18. Notices and changes to these terms

  1. We send important enrollment and service messages to the contact details you provide, or through the agreed student channel. Keep those details current and check relevant notices. A posted website update does not silently alter the price or scope of a purchase already confirmed.
  2. We may update these terms where reasonably necessary for changes to services, security or applicable rules. We will identify material changes and their effective date and give any notice or obtain any consent required by law. Changes will not retrospectively remove accrued rights.
  3. If a clause is unenforceable, the remaining provisions continue to apply to the extent legally possible. Failure to enforce a term on one occasion does not waive lawful enforcement later.

19. Contact and cancellation notice

  1. Operator: Meditaliano. Representative: Shion Shimada. Email: meditalianoinfo@gmail.com. Official WhatsApp: +39 333 394 7202. Use these contacts for enrollment questions, cancellation, refunds, complaints and requests concerning these terms.
  2. You may use this notice: “I notify Meditaliano that I wish to withdraw from or cancel the following service: [service]. Student name: [name]. Order/payment reference: [reference]. Order date: [date]. Contact email: [email]. Date of notice: [date].” No particular form is required where the law permits another clear notice.
  3. Before payment, retain the trader and invoice information, service description, price and duration supplied with your order.

Appendix A · Services, prices and cancellation

The confirmed offer states your actual dates, total commitment and any agreed discount. Monthly installments are not a substitute for reading the course duration. All rows are subject to Articles 10–12 and mandatory consumer rights.

Meditaliano service and price schedule
PlanIncluded serviceAdvertised priceCancellation basis
PLUS / PLUS MAX4 private lessons/month; weekly study plan. MAX adds group classes.€159 / €229 per monthMonthly private-coaching cancellation under Article 11.
PRO / PRO MAX8 private lessons/month; diagnostic tracking and mock support. MAX adds group classes.€289 / €339 per monthMonthly private-coaching cancellation under Article 11.
ULTRA / ULTRA MAX12 private lessons/month; agreed admissions support. MAX adds group classes.€399 / €429 per monthUnused tuition and authorized completed admissions work settled separately.
7-Month StandardFull foundation-to-exam group curriculum.€99/month; €546 upfrontGroup-course settlement under Article 11.
5-Month IntensiveAccelerated group curriculum.€129/month; €534 upfrontGroup-course settlement under Article 11.
3-Month CrashFocused group revision and exam practice.€199/month; €398 upfrontGroup-course settlement under Article 11.
40-Day Speed CrashFinal group sprint.€299 flat course priceCommercial refund restriction after start; statutory rights preserved.
PremiumOne-year individual digital access. 3+ mo PRO/ULTRA includes free; 3+ mo PLUS is 50% off.List €449; regional offers €249 / €199 / €149. Optional Video Vault +€50.Confirmed checkout price applies; digital policy under Articles 10–11.
Meditaliano CareEligible next-cycle retake benefit + 20–60% off next-year private mentoring + LIFETIME ACCESS for Premium holders.+20% of eligible tuitionEligibility confirmed before purchase; underlying-service settlement applies.